Privacy Policy

We are FPK Marketing Limited, Kandoy House, 2 Fairview Strand, Dublin 3, Irland. Reg. No. 638732, Irland, Director: Kai Fischer.

1. We are committed to protecting and respecting your privacy. This privacy policy (together with any applicable legal documents for the Services) sets out the basis on which we will process information we collect from you or that you provide to us. This may include Personal Information (meaning information which, on its own or in combination with other information, can be used to identify you, including your name, email address, home address, telephone number, and date of birth), and non-personal information. In general, we will only collect the personal information we need from you, in order to offer you our Services and to comply with our legal and regulatory obligations.
2. In accepting this privacy policy, you represent and warrant that you have reached the age of majority in your home country.

The information we collect about you can include information which, on its own or together with other information, can be used to identify you as an individual. We also collect other information which does not personally identify you. All of this can include:

• Your name;
• Your date of birth;
• Your home address;
• Your email address;
• Any user name (such as a forum user name) used to identify yourself in any Services;
• Technical or other details about any device which you use to access the Services, including, but not limited to: Internet and/or network connection (including your IP address); your Media Access Control (MAC); any device Unique Device Identifier (UDID) or equivalent; your operating system, browser type or other software; your hardware or mobile device details (including your mobile device type and number and mobile carrier details), if applicable; or other technical details. This is technical data about our users and their actions and patterns, which we do not believe identifies any individual to any third parties;
• Details of your use of our Services including, but not limited to: metrics information about when and how you use the Services; traffic data; certain information from third party services such as social networks, strictly in accordance with the applicable networks’ terms and conditions (and with your prior explicit consent) and your geographical location data;
• Other personal or business information you give us in order to help you with any queries or support matters via our forums or customer support service.

We may collect and process information about you through the following means: (1) information that we collect via any of our Services; (2) information given when you contact us or report a problem with any of the Services; and (3) we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. We may collect this information via our Services or third party services connected with them.

1. “Cookies” are small files that the Website or its service provider transfers (if you allow) to your computer’s hard drive through your Web browser that enables the Website’s or service provider’s systems to recognize your browser and capture and remember certain information. We may use Cookies, web beacons and other technical means to collect and analyze certain information about how you and other visitors use the Website. This technical information includes Internet Protocol (IP) addresses, browser information, and the preceding and succeeding websites you have visited, among other things.
2. We may also keep a record of which pages of the Website you visit, and how long you spend on each page. Cookies can also be used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved Services. We also use Cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better Website experiences and tools in the future.We use Local Storage (HTML5), and our third party utility partner uses Local Shared Objects (Flash cookies) and Local Storage (HTML5) to store content information and preferences, and to display advertising based on your web browsing activity. Various browsers may offer their own management tools for removing HTML5.
3. You may set your browser to notify you or decline the receipt of Cookies; however, certain features of our Website or Services may not function properly or be available if your browser is configured to disable Cookies.
4. Legal basis for use of cookies and other information stored on your devices is your consent, which you may freely refuse to give.

1. The information that we collect from you may be transferred to, stored and processed at a destination outside the European Economic Area. This includes, but is not limited to UK, EU and USA. By submitting your personal information, you agree to this transfer, storing or processing. Where we transfer your personal data outside of the EEA, we will put in place adequate measures to ensure that your Personal Information is kept secure.
2. If you have a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. Please don’t share it with anyone. We recommend you avoid generic passwords (e.g. 1234 or password) and change this at least once every 3 months.
3. All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our servers via any of our Services; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

1. In accordance with the General Data Protection Regulation (GDPR), we will only process your Personal Information where we have a lawful basis for doing so. In respect of your Personal Information, this includes: (i) where it is necessary to provide services to you under the performance of the contract we have with you; (ii) where we are required to do so in accordance with legal or regulatory obligations; (iii) where you have given your consent; and, (iv) where it is in our legitimate interests to process your Personal Information, provided that none of these prejudices your own rights, freedoms and interests.
2. The following are a list of the “Purposes” for which we (including any of our agents, group members, sub-contractors and/or employees) process your Personal Information, and the lawful basis on which we carry out such processing:

1. We may, for the Purposes specified above, disclose your Personal Information to any of the following
   recipients:
   1. any third party which assists us in providing our Services, including (but not limited to) payment processors, customer services representatives and chat moderators;
   2. any third party which can assist us in verifying the accuracy of your Personal Information,
   3. any third party which assists us in monitoring use of our Services, including the detection and prevention of fraud and collusion,
   4. any contractors or other advisers auditing any of our business processes or who have the need to access such information for the purpose of advising us;
   5. any law enforcement body which may have any reasonable requirement to access your Personal Information;
   6. any regulatory body or authorised entity which may have any reasonable requirement to access your Personal Information; and
   7. any potential purchaser of our business or any investors in it or in any company within our group (including in the event of insolvency)
2. If at any time you wish us to stop processing your Personal Information for the above Purposes, you should contact us and we will take the appropriate steps to stop doing so. Please note that this may mean that your account will be closed.
3. We may share your non-personal information with third party partners who work with us to provide the Services to you in order to support, improve or amend any Services. We may also share your non-personal information with data analysis services.
4. We will not share your information with third party advertisers except with your consent.
5. We do not disclose Personal Information about identifiable individuals to advertisers, but we may provide them with aggregate and/or anonymised information about our users to help advertisers reach the kind of audience they want to target. We may make use of the information we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

Our Services may, from time to time, contain links to and from the websites or services of partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites or services may have their own privacy policies and that we do not accept any responsibility or liability for these policies, nor do we endorse such websites or services. Please check before you submit any personal information to these third parties.

1. We won’t send you unsolicited information regarding any third party’s products or services.
2. You may update your marketing preferences by sending an email to support@fpk-marketing.com .

1. You have the following rights in relation to your Personal Information:
   1. a right to access your Personal Information as held by us;
   2. a right to receive certain Personal Information in machine-readable format;
   3. a right to object to processing where the lawful basis is that it is in our legitimate interests, but please note that we may still process your Personal Information where there are other relevant lawful bases or where we have compelling grounds to continue processing your Personal Information in our interests which are not overridden by your rights, interests or freedoms;
   4. a right to have inaccurate Personal Information rectified;
   5. a right to have certain Personal Information erased where it is no longer necessary for us to process it.
   6. a right to request an explanation of the logic involved where we make decisions about you solely through automated means;
   7. a right to complain to your national data protection regulator;
   8. where we have specifically requested your consent to process your Personal Information and have no other lawful conditions to rely on, you have the right to withdraw this consent; and
   9. a right to object to direct marketing, which can be done by opting-out of direct marketing either through your account or by opting out via the communication itself. You also have a right to object to any profiling to the extent that it relates to direct marketing only.
2. If you are unsure about your rights or are concerned about how your Personal Information may be processed, you should contact your national data protection regulator.
3. We have appointed a Data Protection Officer (DPO) who is responsible for all requests relating to the privacy of your Personal Information. If you would like to exercise any of your rights then you can do so by contacting us as at support@fpk-marketing.com. Please be aware that while we will try to accommodate any request you make in respect of your rights, they are not absolute rights. This means that we may have to refuse your request or may only be able to comply with it in part.
4. Where you make a request in respect of your rights we will require proof of identification. We may also ask that you clarify your request. If we receive repeated requests, or have reason to believe requests are being made unreasonably, we reserve the right not to respond.

We will retain your Personal Information for the period necessary for us to provide you with our Services. Accordingly, your Personal Information might be retained for up to 3 years. However, in certain cases we may be obliged to retain your Personal Information for up to 9 years. If you have any questions, please contact us support@fpk-marketing.com. Where it is no longer necessary for us to process your Personal Information, we will delete it. Please note, however, that we may be subject to legal and regulatory requirements to keep personal data for a longer period, in particular pursuant to any applicable statutory limitation period.

We use a number of methods to ensure that all customer information remains confidential. Transferred information is sent using advanced encryption methods and, once stored in our servers, is protected by the most up-to-date firewall technology available to protect data from being misused and/or lost.

We may change this privacy policy at any time: please take a look at the “LAST UPDATED” date at the top of this page to see when this privacy policy was last revised. Any amendments to this privacy policy will come into effect a reasonable period of time after this “LAST UPDATED” date (normally we consider 30 days to be a reasonable time period) unless you contact us before that date to discuss or query any of the amendments.

We welcome any questions, comments and requests regarding this privacy policy, which should be directed to support@fpk-marketing.com.